Dealing with Difficult Landlords: A Guide for International Students in the UK

Tenant Rights 101: An International Student's Guide To Dealing With Difficult Landlords In The UK

  • Mar 19

As an international student in the UK, finding suitable accommodation is essential for a successful academic journey. Unfortunately, some landlords can make this experience a nightmare, leaving you feeling powerless and frustrated. In this article, we will provide you with practical tips on how to deal with difficult landlords and protect your rights as a tenant.


Understanding Tenants Right and Dispute Resolutions Law in the UK

Before signing a tenancy agreement, it's crucial to understand your rights and responsibilities as a tenant. In the UK, landlord-tenant law is governed by the Housing Act 1988 and the Housing Act 2004. The law sets out the minimum standards for rental accommodation, and landlords are obligated to ensure that their properties meet these standards.

For instance, the landlord must ensure that the property is habitable, and secure. On the other hand, the tenant must pay rent on time, keep the property clean and tidy, and avoid causing damage to the property. Understanding the law will help you know your rights as a tenant and how to deal with any issues that may arise.

Some of the most common rights you have as a tenant are:

  • The right to a safe and habitable living space. This means that your landlord is responsible for making sure that your home meets certain minimum standards for health and safety, such as having working smoke alarms, adequate heating, and proper ventilation.
  • The right to privacy and quiet enjoyment of your home, which means that your landlord cannot enter your home without your permission, except in certain circumstances (such as an emergency). Your landlord is also required to give you notice before entering your home for any reason.


Tenant-Landlord dispute


If you have a dispute with your landlord, the first step to dispute resolution is usually through informal communication. This might involve talking to your landlord directly, or sending a letter or email outlining your concerns. If this doesn't work, you can try using a mediation service or contacting your local council for help.

Keep in mind that there's always legal action should anything else fail. However, it's usually time-consuming and expensive, so it should be your last resort. Dispute resolution through legal action could involve filing a complaint with a housing ombudsman, or taking your landlord to court. 


Is there a Difference Between Student Lease and Normal Lease?

Yes, there is a difference between a student lease and a normal lease. Student leases are designed to cater to the unique needs of students, such as shorter lease periods to align with academic calendars. The lease may also have clauses that cater to the needs of students, such as provisions for subletting or restrictions on hosting parties. It is essential to read and understand the terms of the lease before signing it, as it can impact your stay in the property.


What Should You Look Out for in the Contract Terms?


lease agreement

To make sure you understand your rights and obligations as tenants, you must read and understand the terms of the contract before signing a lease. Some of the things you should look out for include:

Rent and Payment Terms: Ensure that you know the rent amount, payment frequency, and the method of payment.

Deposit: Understand the amount of deposit required, how and when you will get it back, and the circumstances under which the landlord may withhold it.

Repairs and Maintenance: Understand who is responsible for repairs and maintenance, and how to report any issues that arise.

Termination and Renewal: Know when the lease ends, how to renew it, and the circumstances under which the landlord can terminate it.

Restrictions: Check if there are any restrictions on subletting, hosting parties, or keeping pets, among others.


Document Everything and Have an Open Communication Line

To avoid any misunderstandings with your landlord, it's essential to keep a record of all communication and document any repairs or issues with the property. Having an open line of communication with your landlord can also help resolve any issues quickly and prevent them from escalating.


Consider Renting through a 3rd Party Accommodation Agency

Renting through a 3rd party accommodation agency can be a safer option for international students in the UK. These agencies act as intermediaries between landlords and tenants, providing a level of protection and support. One of the main benefits is that they usually offer a wider range of properties to choose from, which increases the chances of finding a suitable place to live. They also have a legal obligation to ensure that properties are up to code and meet safety standards. However, using an agency can come with higher fees and we understand that it’s not a possible option for every student. It's important to weigh the pros and cons before deciding which route to take.

Here are other pros and cons for renting through a third-party accommodation agency as opposed to dealing directly with a landlord:



  • More professional: A reputable agency will have experience dealing with international students and can provide a higher level of professionalism and support.
  • Easier to communicate: With an agency, there's usually a dedicated point of contact who can help with any issues or questions you have, making communication easier and more efficient.
  • More secure: Many agencies offer secure payment methods and insurance options, which can provide peace of mind and protect you in case of any disputes or problems.




  • Less personal: Renting through an agency means you may have less direct contact with the landlord, which could make it harder to negotiate or communicate any issues.
  • Limited flexibility: Some agencies may have strict rules and policies that limit your ability to customize your living space or make changes to the property.
  • Less control: With an agency, you may have less control over the property itself, as the landlord may have more say in any changes or upgrades.

While renting through an agency may come with some additional costs and limitations, it can offer a more professional, secure, and convenient experience for international students who are new to the UK rental market. 

Student Essentials has partnered with Amber Student, one of the top housing agencies in the UK so students can explore these options. 

Amber Students

Amber Student landing page

Amber Student helps both local and international students to find the perfect accommodation for their study in the UK. With over 1 million beds in 250+ cities, they have the perfect place for you to call home. Their listings are located near 800+ major universities, making it easy to get to class on time. Don't just take our word for it, with a 4.8/5 rating on Trustpilot and over 2000 reviews by students, fast and easy bookings, 100% verified listings, and price-match guarantee make them a trusted choice (that’s why we partnered with them you see 😉. Plus, their 1-on-1 expert assistance is always just a call away to help you every step of the way.


Seek Legal Aid When You Face a Difficult Landlord

If you are having difficulty dealing with a difficult landlord, you can seek legal aid from various organizations, such as Citizens Advice, an independent organisation specialising in confidential information and advice to assist people with legal, housing and other problems in the United Kingdom, or Shelter, a charity that provides free housing advice and support. You can also talk to your university’s accommodation office or international student support office for guidance. In case of any disputes, you can seek help from a dispute resolution service or take legal action as a last resort.


Wrapping It Up

Dealing with difficult landlords as an international student in the UK can be challenging, but it is crucial to understand your rights and responsibilities as a tenant. Reading and understanding the terms of your lease is crucial, and seeking help from relevant organizations can help you deal with any issues that arise. With the right information and approach, you can have a smooth and stress-free stay in the UK.